The Coordination Drag Problem
Why teams get slower as individuals get faster — and what to do about it.
Insights
Our latest insights and how-to guides on Human-AI ways of working.
We work alongside leaders and their teams to change how work actually happens to deliver better outcomes.
The Hero Quadrant Is a Risk State
Deep individual AI adoption looks like progress. It's actually a liability.
Delta Work in The Australian
Eugene Chung on why Australia's AI scepticism is the right starting point.
OS Progression: −1 to +1
The three-stage model for moving from separated human/AI work to a unified operating model.
What a Team AI Steward Actually Does
It's not the AI enthusiast. It's the person with social trust and systems thinking.
Future of Work Forum Keynote
Capability transfer as an exit condition — making Delta Work redundant is the goal.
Building Shared Memory for Your Team
How to create a context infrastructure that makes your whole team smarter.
The OS Diagnostic: A Field Guide
How we map coordination drag across Memory, Instructions, and Skills.
Decision Clarity in AI-Augmented Teams
Reducing decision scatter when everyone has their own AI assistant.